FAMILY PLANNING & CONSUMER EDUCATION

Resource Center

Clear, practical information to help families understand their rights, compare providers carefully, and make informed funeral, cremation, insurance, and memorial decisions.

KNOW YOUR RIGHTS

The FTC Funeral Rule in Plain English

Federal protections are designed to help families buy only the funeral goods and services they choose, receive pricing information, and review an itemized statement before agreeing to arrangements.

PRICING BY PHONE

You Can Ask for Prices by Phone

Funeral providers must give accurate information about available goods, services, and prices when you ask by telephone. Ask what is included and whether transportation, permits, death certificates, or obituary costs are additional.

FTC Funeral Pricing Checklist ↗
OUTSIDE CASKETS

You May Purchase a Casket Elsewhere

A funeral home cannot refuse a casket purchased from another seller and cannot charge a handling fee simply because the casket came from an outside source. Ask for the written casket price list before viewing caskets.

Read the FTC Funeral Rule ↗

NATIONAL & OFFICIAL DIRECTORIES

Trusted Starting Points for Research

National Directory

NFDA Funeral Home Finder

Search the National Funeral Directors Association directory for member funeral homes by location or name.

Search the NFDA Directory ↗

Consumer Advocacy

Funeral Consumers Alliance

Locate nonprofit consumer-education affiliates that may publish planning tools and local price information.

Find a Local Consumer Alliance ↗

Official Consumer Guide

FTC Funeral Cost Checklist

Use the official checklist to compare itemized funeral, burial, cremation, cemetery, and merchandise costs.

Open the FTC Checklist ↗

Veterans Resources

VA Burial & Memorial Benefits

Review eligibility, burial allowances, headstones, markers, burial flags, certificates, and national cemetery benefits.

View VA Burial Benefits ↗

National Cemetery Search

Find a National Cemetery

Use the VA National Cemetery Administration map and state directory to locate national and grant-funded cemeteries.

Search National Cemeteries ↗
Important: INS-QTE+ Financial does not own, operate, rank, certify, or guarantee funeral homes, cremation providers, cemeteries, casket sellers, or other third-party providers. Provider details and prices can change. Families should independently compare current written price lists, licensing records, reviews, contracts, availability, and services before making a decision.

COMPARE CAREFULLY

Questions to Ask Before Signing

Write down the answers, request current written pricing, and make sure the final contract matches what was discussed.

Funeral or Cremation Provider

  1. Can you provide your current General Price List and itemized prices?
  2. What is included in the basic services fee?
  3. What are the total costs for direct cremation, immediate burial, or a full service?
  4. Which charges are required by law, cemetery policy, or crematory policy?
  5. Are transportation, permits, death certificates, obituaries, or cash-advance items extra?
  6. What cancellation, refund, deposit, and payment terms apply?
  7. Who holds the license, and where can the license and complaint history be verified?

Casket or Urn Purchase

  1. May I review the complete written casket, urn, or container price list first?
  2. Are lower-cost products available even if they are not displayed?
  3. Can I use a casket or urn purchased from another seller without an added handling fee?
  4. What are the exact material, dimensions, model number, warranty, and delivery terms?
  5. Does the cemetery or crematory impose any size or material restrictions?
  6. What happens if delivery is late, damaged, incorrect, or refused?
  7. Is the quoted price complete, including shipping, tax, setup, and return charges?

LOCAL SEARCH

Find Funeral and Cremation Providers in All 50 States

Select a state below, then enter the city or town on the search page to research local providers.

COMPLIMENTARY FAMILY GUIDE

In the Moment of Loss

A practical, compassionate guide for the moments families rarely feel fully prepared for — including what to do immediately, which decisions come next, and where to find support.

Download the Free PDF Read Online

NEED PERSONAL GUIDANCE?

Talk Through the Questions Families Often Overlook

Our team can help you understand final expense coverage, life insurance options, and the planning questions families often overlook. The conversation is educational, personalized, and never a call-center experience.

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